FlyerTalk Forums - View Single Post - ORD: CS Agent refuses to offload me because "United loses revenue"

Apr 10, 2009 | 9:05 am

#2

BlissWorld

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Quote:

Originally Posted by bbc z

I just wish that these kinds of vigilantes could be weeded out. Why do I, as a customer of united (heck, any airline), need to know MORE about the rules, policies and procedures than the employees serving me? In order to protect my own rights, I have to and it gets annoying over time.

I've learned to just move on. Seriously, those aren't worth you time getting upset over. I realized some of some of those people are just looking for powertrips. Don't be afraid, remind them who pays for their salary.

Last edited by iluv2fly; Apr 10, 2009 at 9:12 am Reason: unnecessary