FlyerTalk Forums - View Single Post - Hilton Honors Diamond Desk Reviews and Experiences: The Definitive Thread
Old Apr 10, 2009 | 1:17 am
  #608  
KathyWdrf
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Originally Posted by CNWO4LIFE
At Hilton®, Conrad® Hotels & Resorts and Doubletree®, choose from:
A space-available room upgrade, including breakfast.**
You will be upgraded to an Executive Floor room (where/when available) at time of check-in. If an Executive Floor room is unavailable, you will be upgraded to the next best available room from the room type booked. Upgrades exclude suites, villas and specialty accommodations. At hotels with Executive Floor lounges, if an Executive Floor room upgrade is available, you will also receive access to the lounge. In addition, you will receive complimentary Continental breakfast for you and up to one additional registered hotel guest each day of your stay.
Enjoy complimentary high-speed internet access, each day of your stay.
At hotels that already offer a choice of a standard or higher-speed connection, you will receive access to the higher-speed connection at no cost. If a hotel does not offer high-speed internet connectivity, simply choose another option.
Earn 1,000 Hilton HHonors® bonus points per stay.
A great way to maximize your points earnings.


Unless I missed something it states "you will be upgraded to the next best available room from the room type booked"


Unless I missed something, the word "available" appears in what you quoted.

In other words, the upgrade has to be AVAILABLE. It is conditional on availability. Duh.
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