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Thread: Hilton Honors Diamond Desk Reviews and Experiences: The Definitive Thread
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Old Apr 10, 2009 | 12:33 am
  #606  
nissan motor
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Join Date: Feb 2009
Posts: 758
Originally Posted by CNWO4LIFE
... I remind her that diamonds get a room upgrade. Not if available. ...

Do they? Where can I find such information? I was recently denied a room upgrade "because of no availability".

Diamond Desk: I agree with you. Ought to improve the service level dramaticaly-
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