$150 for a sore butt
On my flight from BOS->DCA on a Comair bird I got the seat from he!!. The cushion had more than one butt imprint in it. So bad that I grabbed all the mags and stuck them under it so I did not feel like I was going to fall through. The seat next to me was just as bad. After the flight took off I realized that I also had an instant recline seat back.
So when the flight was over I decided to tell the captain to file a mechanical report. I told the FA that I was stepping into the cockpit to the tell the captain that I had a seat that basically was broken. After stepping out the FA said I should have told her immediately rather than at the end of the flight. It did not fully register what she what was trying to say as I just wanted to get off the damn plane and to walk as to relieve my aching a$$.
After disembarking I asked the GA what I should have done to properly report a crappy seat that really should not be in service. Next thing I know she is on the phone and she offers me a $150 voucher. Which I did not ask for nor expect just an answer to my question. I waited patiently while she processed my voucher and finally my answer - ask to be reseated immediately. Unfortunately, none of the other seats looked any better which is why I said nothing.
Too bad Delta is sending money on repainting perfectly good planes instead of doing basic maintenance.
Last edited by FlyingUnderTheRadar; Apr 9, 2009 at 10:24 pm