There's a gecko on my ceiling, call management
The wide variance of reviews- from stays within the same week!- always mystified me, and actually draws out my curiousity. I've booked just to see for myself. Is there a subset of people who travel to 3rd world locales and expect to stay at Buckingham Palace? It's people who get a rock bottom discount rate in Grenada, Nicaragua and complain it wasn't like their last vacation at the Bellagio in Vegas.