FlyerTalk Forums - View Single Post - Westin Palace Madrid, Spain [Master Thread]
Old Apr 9, 2009, 4:06 am
  #65  
Shantanu
 
Join Date: Sep 2008
Location: London (UK), Kolkata (India), and a part of the Netherlands you wouldn't like to visit (aka Purmerend)!
Programs: IC Royal Ambassador
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Originally Posted by banzani
I was told later that the Russian PM (or at least parts of the delegation) was/were staying at the hotel at the same time, so this might explain why service was off. However, I must say, a hotel of this (price) class should be able to keep the service level up...otherwise do not accept my reservation...
I have always had a good experience there, except one time in 2000, when the Back Street Boys were staying there. The staff were at the time, not very concerned with guests.....only with pulling out teenagers hiding in the loos, and other teens walking through corridors searching for the alleged singers.

The hotel had teens camped out outside 24 hours for the couple of nights our stay lasted.

Though, on check out, they apologised for any trouble and presented us with two robes.
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