FlyerTalk Forums - View Single Post - How many chances do I give the Sheraton Houston Galleria before I go medieval?
Thread: How many chances do I give the Sheraton Houston Galleria before I go medieval?
View Single Post
Old Apr 6, 2009 | 10:43 am
  #6  
Starwood Lurker
Company Representative - Starwood
 
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by sc flier
You shouldn't be giving the Sheraton Houston any more chances at all. Instead, you should be dealing with Starwood Corporate Customer Service.

From the sticky at the top of the main FT SPG forum list:
http://www.flyertalk.com/forum/starw...-entities.html
+1. It's past time to get Corporate Customer Service involved. At the very least, there will be a paper trail to follow.

Best regards,

William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide

[email protected]
Starwood Lurker is offline