Thanks for the shoutout and link to my TR, peteropny. Yes, issue ultimately resolved. But having had the same problem at that hotel two or three times, and never having had a problem anywhere else in Asia (including FS SIN, the Fullerton, and the edgy New Majestic Hotel), we'll be looking for a new hotel for our next visit to Singapore. Other than that, no problems in the city state. Except that the dance parties are no more-- now held in Thailand.