FlyerTalk Forums - View Single Post - Continental.com Master Thread [Report Ideas & Problems Here]
Old Apr 5, 2009 | 7:40 am
  #863  
mbreuer
 
Join Date: Jul 2004
Programs: CO Gold; SPG Gold***; AvisFirst;
Posts: 3,970
Feature request

Seems there's no way to change the email contact info entered on an Award PNR. There really ought to be.

I "bought" an award ticket for my daughter. For booking I entered my info (email, etc.) - her name. There is no option to enter a OP # other than the one from which the miles come from. Now that it's booked, I tried to change the email address to be hers. No dice - there's no option online. I emailed co.com support, they informed me that there is no way to change the email address entered when the reservation is created.

In this case, I'd *like* any trip update emails to go to her, not me. In the broader sense, what happens if one's email changes after booking?

Seems that this ought to be something doable.

And if not, in the future, I'll book all my award tickets with a one-time address I'll create - then just forward as appropriate.
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