FlyerTalk Forums - View Single Post - DoubleTree by Hilton Hotel Luxembourg (was Hilton Luxembourg) {LUX}
Old Apr 5, 2009 | 4:51 am
  #64  
aleinvolo
 
Join Date: Nov 2007
Location: Italy
Programs: ICHG Platinum RoyalAmb, HiltonHonors Gold, AClub Plat, Hyatt Diamond, Spg Plat
Posts: 283
Originally Posted by servus
Here’s my trip report from the Hilton Luxembourg (HHonors Reward Category 4), 12 Rue Jean Engling, Luxembourg, L 1466, Tel: Tel: 352-43-781 Fax: 352-43-6095, email: [email protected]


Check-in was efficient and OK. All my room-preferences set in my profile were honored. As a Hiltopn GoldVIP I received what I booked, a Hilton guest room on the 12th floor (on their HHonors Floor). I was offered a room upgrade to a Hilton Deluxe room for 25 €, or to a Suite for 50 € per night (both seemed refurbished).
Why this?!
As a HH Gold you have to receive a room upgrade, plus breakfast, as stated in HH T&C!
Claim this! Complain about this!

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