<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by longing4piedmont:
BE WARNED, THE SYSTEM IS BROKEN AND THET HAVE NO IDEA HOW TO FIX IT. If you want to ride up front you going to have to call if VT does not show you waitlisted.</font>
To make matters worse -- I've got flights tomorrow & Wednesday that the CP desk tells me have been upgraded. VT has been showing that I'm in coach and shows no WL or any other evidence that the CP desk is right. Fortunately the online check-in agrees with the CP desk ;-)