FlyerTalk Forums - View Single Post - What's the LH daily compensation for delayed/missing luggage ?
Old Apr 2, 2009 | 2:09 am
  #10  
senzur
 
Join Date: Feb 2008
Location: ZRH
Programs: LH SEN
Posts: 60
Originally Posted by 2035
In short, it all depends on who you are, which class you are in, status, whether it is lost at your home airport etc - and how much you can bargain with them...
I think that's the point: flying premium classes helps, being *G/SEN/HON helps as well, arguing (sometimes) helps:
For the first and last case it seems that I always get 100 USD for compensation (happened 3x) and the hassle to shop around after arriving from a 13 hour flight...
In the second case - if I don't get anywhere with the local reps - I simply give up and call the central baggage office of of the airline, if necessary indicating my status. They arranged a cash compensation upon check in for the return flight (again 100 USD - happened 2x).
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