Originally Posted by
pigx5
I called Co this morning and they said they contacted UA and couldn't verify my
1K status with UA. They said that United Airlines said that I am not an elite with them........ What the fxxx.....
The supervisor of CO also said that I am the only one has this problem.....
what the hexx..................
It's fortunately that I haven't booked other trips with them.
I will wait and see what will happen.
If they don't match, I won't take CO anymore.
The other question is should they verify my statues with UA first and then match later?
They said they usually gave the status first and then verify.
If there is any problem, they will cancel the match later.
Is this ture?
So, Co made a mistake.
I got phone call and e-mail today.
Dear Mr. pig:
I am contacting you on the behalf of xxxx.
I apologize for all your inconvenience regarding your Elite status. Per our phone conversation, I have provided your Platinum confirmation information.
We have received and processed your request for an Other Airline Match and it is my pleasure to inform you that your request for Platinum Elite status has been granted. Your Elite credentials should arrive in the next 3-4 weeks. Until your Elite card arrives, you may print your Elite card online. Please visit
www.continental.com and from the “My Account” page, click “Print Duplicate OnePass Card.”
To maintain your Elite status in the future, you will be required to fly the necessary miles or points. Please visit our website:
http://www.continental.com/web/en-US...e/default.aspx for complete details about the Elite program.
We realize you have a choice of airline carriers and are pleased you decided to choose Continental Airlines and the OnePass program as your airline.
We appreciate your business at Continental Airlines.
Regards,
NNNNN CCCC
OnePass Customer Service Manager & Liaison