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Thread: Surprise Upgrade - NWA - Tokyo to Beijing
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Old Mar 31, 2009 | 2:47 pm
  #10  
beckoa
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Originally Posted by 98103
Probably not a last hurrah thing. In 2006, I was upgraded from coach to Business (from the back section to upstairs ) on a NRT-MNL routing. The NW Tokyo staff told me they were oversold and apologized for changing my seat.
The phantom upgrade was a different program then the Y oversell, where NW upgrades people (usually by status) but to clear up space in Y. The phantom upgrade program was upgrading people when Y was obviously not full as a kind gesture.
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