FlyerTalk Forums - View Single Post - Continental.com Master Thread [Report Ideas & Problems Here]
Old Mar 30, 2009 | 6:53 am
  #854  
mbreuer
 
Join Date: Jul 2004
Programs: CO Gold; SPG Gold***; AvisFirst;
Posts: 3,970
Originally Posted by mbreuer
I *thought* that if I purchase an award ticket with my miles (Gold) that premium (and even exit row) seating is available (the ticket is not for me). This was the case when I booked one several weeks ago, however today I was not allowed to choose premium seats. The one from a couple of weeks ago... I am also on the flight, but different PNR (paid). Today's attempt I am not on the flight. I *thought* that the status came from the miles and I (or the traveler) should be able to pick premium seats).

Questions: 1) Which behavior is correct? 2) Is co.com now smart enough to realize that the elite member is on the same flight?
Update: seems that the bug is only when choosing seats during reservation/purchase. If you go back in afterwords - from the manage reservations page - you can select premium seats.
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