Originally Posted by
Seattlenerd
Sigh. I just, out of trust-but-verify, called the restaurant to verify my reservation that the Ambassador made. It was for the wrong night -- two nights after we left the area. I rebooked it.
As I said, this is a learning experience -- both for the Ambassador on how to do this, and for me on the best use of the Ambassador services. External (non-Starwood) arrangements, at least in this case, are best left to me.
Dear Seattlenerd,
Greetings.
I am sorry about the inconvenience you have experienced. Let me reach out for assistance regarding this matter and will keep you posted via PM.
Do not hesitate to write to me if you have any other enquiries.
[email protected]
Thyetus Lee | Online Forum Coordinator(AP)
Starwood Customer Contact Centre (AP) Pte Ltd