DETROIT, Mich. -- Southwest Flight 1402 from Phoenix, bound to Detroit, was delayed Saturday and airline officials said one woman was to blame.

A company representative said a woman became unruly and began acting erratically, fighting with passengers and crew alike.

Travelers walked off the flight at Metro Airport, around 7:30 p.m., shaken and relieved their in-flight ordeal was over.

“We had to pretty much restrain her because she started hitting some of the passengers,” said witness Aaron Nichols.

Other witnesses on the flight told Local 4 the woman was in line to use the restroom when a man bumped into her.

“She just started going off on him. She accused him of trying to touch her and she just started slapping him in the face, going crazy on him,” said passenger Shelly Salemassi........