FlyerTalk Forums - View Single Post - The FRA F/HON First Class Terminal FCT FAQ
Old Mar 29, 2009 | 8:02 am
  #43  
tcqm
 
Join Date: Apr 2007
Location: Approachpath to ZRH
Programs: IC Plat Amb, AC, M&M
Posts: 29
Originally Posted by SleepOverGreenland
After a recent talk to a PA in the FCT she told me, that they stopped enforcing the strict rules of no access on a connection. They got too many complaints and angry customers.
I have had the chance to take a look into the LH-Passenger Handling Manual. There has never been a change of entryrules to the FCT. I have recieved the same answer from LH Customer Service (by phone and by e-mail). They said the policy is to 'strongly' suggest to use the new FCL as a transfering customer (shorter walk, almost same level of comfort and so on...).
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