FlyerTalk Forums - View Single Post - Email address for Complaints

Mar 28, 2009 | 7:44 pm

#9

ruskiehat

Join Date: Mar 2009

Location: Thailand

Programs: BA Gold, AF/KLM Gold, Emirates, EVA Silver& Accor A Club Silver

Posts: 21

Quote:

Originally Posted by soitgoes

The individual airlines are generally the best place to file complaints, but Star Alliance does have a contact form on their website:
http://www.staralliance.com/en/meta/contacts.html

This web page address is definitly not working tried again today.

Would really appreciate if someone had some way of contacting STAR Alliance directly. In terms of BMI, my complaint has been acknowledged, but have yet to have a formal reply to it.

Quote:

Originally Posted by NewbieRunner

Welcome to FT ruskiehat.

In addition to complaining to Star Alliance I think it's a good idea to complain to BD Diamond Club because it looks as if BD is not paying to allow its Gold members to access this lounge.

BTW I'm a UK resident but my main FFP is not BD.

Yes personally I am really looking forward to the day Lufthansa takes over BMI and hopefully the running of Diamond club, for me it could not happen any sooner.

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