Originally Posted by
dukeman
Location: FLL
Status: CHM
Reserved: Full Size (same price as Intermediate)
Received: Town Car
Normally I would not want a Town Car and would ask for something else; however, I was arriving in town for my Grandmother's funeral and had many people to pick up and drive around.
another note, this is the 2nd time I've been to FLL this year and both times my name was not on the Preferred board and I had to wait in the Preferred line (about 6 people deep both times). Once I made it to the front of the line I inquired about my car and was immediately escorted to the car which was right up front, but it takes away the perk of not having to wait in line. FLL is the only station I have had this issue.
Sorry to hear about your loss!
I had this at CMH once, and a grey DTS was in the first spot (my profile specifically asks for a DTS). There were several people in the preferred line at the booth in the garage, so I loaded my stuff into the car, started it, checked out my usuals (lights, signals, tires, inspection, etc), got the mirrors perfected and by this time an employee came out of the booth to inquire what I was doing. I stated that I assumed this was my car & I needed my paperwork (very nicely). She immediately said, "Oh, that's not your car" before even knowing my name. I gave her my name and she was huffy and went to look me up in the computer. Rudely, she said to the other employee, "Do you have a reservation for Mr. IAH?" The other lady said, "Yup, right here is everything he needs and his car is right there (as she pointed to my DTS). You were supposed to meet him inside, remember?". The first lady came out and was very apologetic
