Premium Seat Selection/Award tix...
I *thought* that if I purchase an award ticket with my miles (Gold) that premium (and even exit row) seating is available (the ticket is not for me). This was the case when I booked one several weeks ago, however today I was not allowed to choose premium seats. The one from a couple of weeks ago... I am also on the flight, but different PNR (paid). Today's attempt I am not on the flight. I *thought* that the status came from the miles and I (or the traveler) should be able to pick premium seats).
Questions: 1) Which behavior is correct? 2) Is co.com now smart enough to realize that the elite member is on the same flight?