Can I just echo what Missy, Jay71, Kathy and many others have said?
Sure, some of the people complaining about his work have brought up some valid points, but on the whole, he is--by virtue of getting people to travel--a force for good.
I, as others have said, still like to glance through his recommendations (getting at least slightly off the beaten tourist path and cutting through the crap), and while I may not need all of his basic information anymore, I still make the first chapter of his books required reading for those I introduce to international travel. If anything, he shows you that other cultures do things differently--and that's it's very often a good thing and should be appreciated for what it is. That kind of advice has shaped positively my worldview about travel to this day, and I'm able to enjoy international travel much more.