stlgriff,

Thanks for sharing your experience.

I have filed the paperwork with rentalcarticket.com and will contact Hertz as well.

From the communication with the billing agent at rentalcarticket dot com Hertz contracts with them to resolve issues with tolls, tickets, etc. Unfortunately, it seems that this is Hertz's way of washing its hands of dealing with any of those issues on their own.

The agent told me the information he received from Hertz shows I owe $25.75 to the tollway authority. In addition rentalcarticket charges the $30 administration fee. I was only billed the fee.

In my case, the tollway authority shows that the $ .70 toll, yes, 70-cents was dismissed against Hertz when Hertz did not respond to receiving the bill. NOTE that Hertz never contacted me about this or tried charging me the 70-cents.

The tollway authority shows the full $25.75 fee in the documentation they provided me and show the status of the violation as closed. They would not even charge me the 70 cents because they had no way of re-opening the file.

I wanted to let my fellow Flyertalk members know about this so they can take the appropriate action when renting from Hertz or when faced with a possible toll or citation they might want to evade. It took almost 10 months for this to appear on my credit card so eventually someone will catch it.

I took the right steps on my rental. I added the rental car to my toll tag account and it still bit me.

Driver beware!