FlyerTalk Forums - View Single Post - Full night rate charged as early Departure Fee at Westin Chicago River North

Mar 26, 2009 | 9:34 am

#31

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Join Date: Oct 2003

Location: New York, NY

Programs: Delta - Gold; Starwood - Platinum; HHonors - Diamond & Avis Preferred

Posts: 10,869

Quote:

Originally Posted by convict

So, even though the OP told the front desk he was checking out early and was not told of a departure fee, AND was given a receipt that showed no departure fee, he should of triple checked if there was a departure fee?

Instead, its tough on him because at the bottom of a standard system email that he never got it says he MAY be charged a departure fee.

Yes, if you're unsure/unclear ask, don't assume, ask. That's how I see it.

He also mentioned, he booked via a TA, so partial fault may lie with them. On every email confirmation I get from Starwood/SPG, EDF information is noted and I'm reminded at check in.