Originally Posted by
henkybaby
Changing the first international flight will result in a reissue against current conditions. This is not a xONEx rule but an IATA rule (as I understand it). The need to cancel the old ticket and reissue a brand new ticket which they cannot do against the old conditions.
So it is and so it will remain. Outside the control of AA, BA or any other.
I don't dispute their internal systems issues or whether a ticket needs to be reissued.
I DO dispute their legal obligation / cost. The rules say that changes to the first flight are not allowed for xUSA, but are allowed out of xASIA.
Legally AA should /has to re-issue tickets at not cost to the passenger.