I would further add that, at least it is my impression, that the number of Kettle's commenting on those articles have been increasingly negative towards the TSA & it's security theater, especially over the past year.

So, no general, I don't believe it's just a very small sample of the traveling public that are complaining. It may have been a small sample that has been the most vocal, & for the longest, but as more & more of the general public have come in contact w/the TSA directly (don't forget, the TSA has been trying their darndest to branch out into things like light rail, the Superbowl, & even political events-do a search, there are threads about all of these things right here in this Forum; the light rail even includes video of them in 'action' in PHX!) they are realizing how much of a farce the TSA is & are starting to speak out, even if just in response to articles on-line.