FlyerTalk Forums - View Single Post - Really bad results from Southwest Shortcut™
Old Mar 25, 2009 | 4:06 pm
  #10  
SWAVictor
Company Representative - Southwest Airlines
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Originally Posted by Spac3d
Found another day ... It is 4/10 FLL to MDW. Listed as $59 ... cheapest travel is $95
This is the same issue previously described.

The flight that has the right class of service available (T) for the $59 fare is not considered published scheduled service - so it is not offered on the website.

That flight can however be booked through our Reservation Centers (now known as CS&S).

It is flight 1228/587 - departing FLL at 6:05AM arriving MDW at 10:25AM.
There is a connection in STL with a 25 minute ground time.

If you contact CS&S and explain that there is a fare showing up on Southwest Shortcut that is not available to be booked - they should be able to get it booked for you. You may have to escalate the call to a Supervisor/CCR as the general CS&S agents do not have the ability to price a web only fare.
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