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Thread: No refund, no receipt - is there a standard letter to CC provider?
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Old Mar 25, 2009 | 7:46 am
  #4  
KenF
 
Join Date: Sep 2001
Location: Wirral, UK
Programs: BA-Gld, BD Lifetime Gld, LH Pleb, *Wd GPG, HH-Dmd, Amex: can take their Cent card and <CENSORED>
Posts: 756
Well, of course, fate being what it is (and having a wry sense of humor too, it appears), I now find myself in the same position as the OP.

ICC still will not issue a receipt for an award booking. They provide the number for the UK Refunds dept as a goto.

Said number answers with a recorded message saying they are busy and hangs up!

Surely, given that bmi have made the decision not to automatically provide a receipt (is E-Mailing a receipt so hard?!) they could at least implement call queuing on the only number that can give you one!

And, another thing, I've booked a trip for 2 PAX, so why have I only been issued an E-Mail itinerary for one of them ?!

Looks like I'm having a bad bmi day today....

Ken.

Willard the Bear - You know that I'm not a ticketed passenger - right? I mean, you're not expecting a PNR to include BEAR/WILLARD MR are you?!
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