FlyerTalk Forums - View Single Post - Redemption Help: How late to book a redemption?
Thread: Redemption Help: How late to book a redemption?
View Single Post
Old Mar 25, 2009 | 3:38 am
  #11  
RAPC
10 Countries Visited
20 Countries Visited
30 Countries Visited
15 Years on Site
 
Join Date: Sep 2006
Location: Manchester, England
Programs: Bonvoy LT Plat, HH Diamond, IHG Plat, BMI Gold (RIP)
Posts: 8,097
Originally Posted by Corpt

More interestingly, I managed to obtain a supervisor's permission last summer to make a US-UK booking less than 48 hours in advance, when I needed to get home quickly to handle a family emergency.

So they can do it, if they want to. However, as it probably involves a bit of extra effort on their part, the people in the ICC aren't keen to make an exception if they can avoid it.
Therein lies the problem. If they start making general exceptions, then expectations will be that they can always do them. In your case I'd say it was an exception worth making under the circumstances.
RAPC is offline