The online redemption booking tool is in the secure login area on the website, so I can't post a link as it won't work. After you've logged in, select "Diamond club members area", then "Spend miles online", then "Flights".

As for ANA, I can do nothing but commend you the excellent tutorial master class listed in the sticky at the head of the board.

Slightly OT, there's been a few comments on the board over the last few months about the difficlulty in getting connecting award flights from CAI to SSH : I've just had another look at ANA and loads of availability seems to have opened up recently. ^