FlyerTalk Forums - View Single Post - Interpreting a Cancellation Policy

Mar 22, 2009 | 11:00 am

#2

aj23

Join Date: Jun 2008

Location: Connecticut

Programs: SPG, AAdvantage, TrueBlue, Gold Passport

Posts: 63

Quote:

Originally Posted by Shareholder

I find some messages on reservations very criptic, and have found this one on a recent award booking:

"Cancellation Policy: Cancel By 2pm 24 Hours Prior To Arrival - 1 Ngts Chg"

To me this can mean either: "Cancel by 2p the day before OR pay for one night" or "Even if you cancel by 2p the day before you still have to pay for one night".

So which one is it?

And on an award, would your credit card be charged and points kept, or points returned and credit card charged?

Hmm. Me personally, I would interpret this as getting hit to your credit card 1 night rack rate for your room category if cancel after 2:00 PM the day before you are supposed to check-in...

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