FlyerTalk Forums - View Single Post - Son of owner of Le Meridien and Grand Mauritian getting married; not honoring my rez
Thread: Son of owner of Le Meridien and Grand Mauritian getting married; not honoring my rez
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Old Mar 20, 2009 | 9:43 pm
  #202  
soitgoes
FlyerTalk Evangelist
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Join Date: Jul 2003
Posts: 11,377
Originally Posted by Trustguy
The bigger issue is the chain's honoring of reservations just the same as those that we are expected to honor when we are not able to cancel them.
I'm speaking from a service recovery standpoint.
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