FlyerTalk Forums - View Single Post - SkyMiles earned on NW missing. How long should I wait?
Old Mar 17, 2009 | 6:26 am
  #5  
longtimelurker
 
Join Date: Jan 2006
Location: Arlington, VA
Programs: DL GM
Posts: 181
Originally Posted by FrontRow
Why not use the electronic feature on the Delta website to request missing mileage? Just last week I sent the details of a missing NW segment from March 3 to Delta (for SM account) and within about 4 days I got an email response from Delta saying the miles have been credited.^ There's even a text box to enter the "gory details" as needed...
I just did the same re a missing NW segment from February 13. I received an e-mail response and the miles were credited within 24 hours. No boarding pass or other documentation was requested or required.
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