Placed two orders a couple of weeks ago. One order was for 10 boxes of the NA and the other order was for a total of 8 boxes of various presidents. According to the phone automated system, they are performing "additional credit card and address checks". I know the cc company showed the request / credit hold but that dropped off after 10 days.
The last time I actually talked to a CSR, they just repeated what the automated system said. Anyone have any luck getting a CSR to actually help get an order released or should I just consider it a lost cause?