FlyerTalk Forums - View Single Post - Involuntary re-route through GRU
View Single Post
Old Mar 16, 2009 | 3:01 pm
  #10  
ConradMZ
 
Join Date: Jan 2008
Location: Mainz, Germany
Programs: AAdvantage, SkyMiles
Posts: 45
Getting the miles for the involuntary re-route is another story. Called AA the day of my return. The agent noted my file, said to fax the boarding passes, but that the e-Ticket validated what I said, and so they would ask Iberia to verify the miles. Then a couple weeks later, AA sends a postcard that TAM is no longer part of Oneworld and therefore I cannot get miles (nothing in the computer-printed postcard about involuntary re-routing). So I call back, and the agent says that I need to contact Iberia directly. I call Iberia, and they say their reservations number is not responsible for FFM, I should either call a phone number in Spain or send e-mail to a certain address--I sent the e-mail on Thursday and haven't heard a peep back since then.
ConradMZ is offline