FlyerTalk Evangelist & Ambassador: China
Join Date: Aug 2005
Location: DEN
Programs: DL DM/MM, UA 1K, AA Exp, HH Dia, WOH Glob, IHG Plat, Marriott Gold, NA EE, Hertz PC
Posts: 17,491
I've had excellent CS from AS lately. I flew a DH8, so no FC UG, but they did waive my second bag fee as a PE. Even though I knew this wasn't policy, I asked about it when they asked me to pay. They simply asked if I was a PE, and took care of me.