Originally Posted by
OAK AAFlier
my mother is an AA employee, i help her manage her non-revenue travel through the site as well as her benefit and work related information because she is not computer literate. i feel completely within reason to do so, it is the only way she can easily fly non-revenue to see her mother and it is her best way to manage her employee information.
Your mother is likely very intelligent and able to learn to use a computer, particularly if she had a computer-literate son to help her. In today's society, being computer illiterate is as much of a disadvantage as being totally illiterate was a few years ago. Why not help her learn?