kokonutz

I'm a regular on the UA forum, and I agree with the OP that the same topics do tend to come up again and again in slightly different iterations. And since there are only a finite number of MP-related topics, the discussion does tend to drift toward the airline more than it does the FFP.

But I do NOT agree with the implication that UA forum has become untied[dot]com. There is some grousing, sure, but lots of informative and helpful things about the United experience as well, even in the complaint threads!

I think the Mods to a pretty good job of merging mega-issues (like the 'upgrades are getting harder to get' thread) while letting other similar but distinct threads run their natural course.

Overall, I don't really see it as broken. It just requires a little more patience than some other forums.