Originally Posted by
hockey7711
If there are 2 passengers with PR-1 status on the waitlist and one is waitlisted as an R fare and the other is on a free ticket I fare, does the R fare passenger rank higher?
Hi
hockey7711, assuming both of you were added to the upgrade standby list because your waitlist expired, the tie-breaker is the Elite status of the account from where the miles were withdrawn. The second tie-breaker is the type of ticket (rewards and reward upgrades are treated the same). The third tie-breaker is the time you're added to the upgrade standby list.
To clarify, our PR-1 status is reserved for displaced front cabin fare paying customers. The generic status for OnePass front cabin travel and upgrade rewards is PR-2, which falls just behind expired waitlists, which are just behind PR-1s. The tie-breaker for both PR-1 and PR-2 is the time you're added to the upgrade standby list.