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Thread: How long does it take BA customer services to respond to complaints?
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Old Mar 10, 2009 | 9:28 am
  #7  
o0herbie
 
Join Date: Jun 2007
Location: Reading, UK
Programs: BA Silver, IHG Platinum, Hilton Diamond
Posts: 666
Originally Posted by speedbird182
Did you receive the email back when you filled in the form with the reference number. If so, you should have the reference number to chase, if not, then that's why BAngalore didn't respond. They didn't receive the initial complaint. Be prepared for the cut and paste response as well.
This indeed seems to be the case!

Thanks, I'll chase up (somehow...)
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