Originally Posted by
Christopher
I too only recall seeing fast-track arrivals at Heathrow. (I haven't been to Kuala Lumpur recently.) Most airlines give the cards to the first- and business-class passengers before arrival on long-haul flights. I don't think that they are generally given out on short-haul flights, which is inherently illogical since passport queues can be just as long after those flights.
I agree... perhaps the logic is for short-haul flights, most pax are EU residents for whom the immigration procedures are fast to begin with? The last time I arrived (with a US passprt) at T1, I was probably one of three people in the passport line. The rest seemed to zip through some kind of EU lanes.