FlyerTalk Forums - View Single Post - New Policy?! Allowed one free change to itinerary?
Old Mar 6, 2009 | 9:00 pm
  #9  
ANC
 
Join Date: Jan 2008
Programs: AS MVPG, CO, NW(now DL), Flying Blue
Posts: 6,554
Originally Posted by Milano Suprano
I haven't bought a ticket from alaska in a month or 2 so I don't know if this is a new policy... I just bought a ticket for my wife and child (no status) and after purchase their is a message "You may make one change to this itinerary with no penalty until 11:59 p.m. PT, Saturday, March 07, 2009".

I know that you can make one change to award tickets but I have never heard of free changes to purchased tickets?! Wonder if you can completely cancel for a refund or if it is just a free change to schedule/ destinations?
you could always change it once within 24 hours I just dont think it was advertised. I found this out through error once by booking on the 30th instead of the 3rd. As soon as I hit purchase I knew I screwed up. Upon promptly calling AS they said oh thats no big deal you can change it once for free within 24 hours minus fare difference
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