Hi all,
Thanks to FT, I am very lucky to have booked SIN-LHR on an F redemption prior to the equipment change from 744 to 388, meaning that I've now been accommodated in Suites. For those of you who've flown on it on a redemption - since I am now booked in R instead of O, did it require a new ticket to be issued?
I did call SQ reservations in London, and while the agent was very helpful in making seat assignments, she seemed to have no clue of what I was talking about when I asked her to check if my e-ticket matched the PNR.
Can I ask the ICC to issue a new ticket or am I worrying too much?
I appreciate your thoughts in advance.
kchika