Never one to sugarcoat, Spiff, and I certainly agree. However, the points made by Wiirachay would have made a huge difference in how I felt I'd been treated last week at ORD (in my ORD "security"-grrr thread).

I wouldn't have been happy being singled out for the frisk but if I'd been treated respectfully and with dignity I would have a more positive view of the TSA (probably would not have referred to the power-tripper as a jacka**, for example).

What is so difficult about this concept? I've seen plenty of effective police officers, military folk, other TSA employees, etc., behave professionally. This simply should be the standard that is expected of TSA supervisors, management and on up, as well as staff working the checkpoints.