ummm...Don't just chat about it in this forum. Go do it ^

I actually think that the CBP and ICE and for that matter, recently, the TSA seem to be pretty professional. Maybe there are not as many P's & Q's as we would like to hear, but I think that by and large they are doing pretty well. Oh and I listened for it the other day on my return to the US. I hit the Gateway machine, gave it my thumb prints and the agen at the booth next to me welcomed me back. I turned my receipt in upon exit, showed my passport with CBP sticker and received a "Thank you, I wish more people would use this."

Not bad for a 6 AM on a Saturday return to the US.