Originally Posted by
ILS2
Two questions:
1. Did you call SAS when booking the ticket?
2. Did you specifically ask for a booking class that would secure you 100% earnings for the trip?
Yes indeed to both.
Originally Posted by
ILS2
When the airlines' own people can't get the rules right, something has to be done.
Couldn't agree more.
I just emailed customer service - we'll see what happens. I have another identical flight booked in May. This time the eticket - booked over the phone to ensure 100% earning - says
CPH-ORD: SK943
ORD-LAS: UA110
LAS-ORD: UA417
ORD-CPH: SK944
I guess that shouldn't get me into trouble ...?
Cheers