FlyerTalk Forums - View Single Post - Hotels.com and US Airways Announce Call Transfer Program
Old Jun 25, 2003 | 9:30 pm
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by ClueByFour:
When you have a great base of frontline employees, and management who (IMHO still) has not demonstrated the ability to so much as walk and chew gum from a revenue generation standpoint, yeah, you might hear some criticism.
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With all due respect, US has done tons to increase revenue: Codeshare with UA, codeshare with LH, Star Alliance, large RJ order, GoCaribbean network, increased Caribbean and Latin America mainline cities, DUB/SNN seasonal service, hub optimization, etc. None of these initiatives will generate revenue overnight -- it will take time. Costs are always easier and quicker to cut.
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