Originally Posted by aaupgrade

As long as you did your search on a property by property basis, then your results and complaint are valid.

However, if you did a city-wide search for award availability on marriott.com there is a known issue of award availability not showing up when in fact there is actually availability. This has been a known bug since the October 2007 IT downgrade. For some reason Marriott IT just can't seem to comprehend much less correct this problem.