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Old Mar 2, 2009 | 5:28 pm
  #7  
bigguyinpasadena
 
Join Date: Dec 2003
Location: Pasadena,Ca.,US.
Programs: AA, Delta, United, SPG plat, Hyatt dia
Posts: 7,140
Again-the "look what I can do"chimps in suits have caused nothing but disgrace for this once fine brand by "cleverly"wording their new campaign so that loyal Marriott customers will be told a devaluation is an enhancement.

Do they not realize that once folks catch on to their game that folks will be angry and not willing to go beyond their anger.Is this really what Marriott International intended?I am going to be generous here and hope that they were sold a bill of worthless goods by these chimps in suits and unfortunately cannot see how to get out of this mess gracefully.

The time for a gracefull solution might be past-but someone coming forward(perhaps that someone needs to be a Marriott)and saying-"we made a mistake,our mistake has caused our customers to lose faith with us,we will now have to work to regain our customers trust and faith"Hard to be that honest--but in my opinion that is what needs to happen.

Marriott has many fine folks working for them.I miss those folks very much.They should not have to be punished for someone elses dishonest dealing.
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