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Old Mar 1, 2009 | 10:23 pm
  #29  
abk
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Join Date: Sep 2007
Location: stl
Programs: AA LT Ex Plat/8.1mm. WN companion pass. SPG LT Titanium.
Posts: 3,181
i just checked in at sfo for a cx flight to hkg that i bought with my citi mastercard that had been canceled. i bought the ticket 2 months ago and it cost over $5000. for the first time ever, they asked to see my card. when i told them it had been canceled and reissued with a different number they said
they would need to recharge me on another card and refund the original amount. the supervisor who i asked for initially said the same thing. since i have bought dozens of tickets from cx directly in the past the same way, i was a bit indignant with them. basically i said that asking me to give them another $5000 today so that they could refund the $5000 they have already had for two months in three months was a bunch of crap. i then started calling citi on my cell and just as i was explaining the situation to the woman on the phone the agent told me it was ok. interestingly enough i asked the woman from citi if this was a common problem and she said these types of things were usually seamless.
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